Spaciora

Product · Module

Tenant portal

Self-service for your tenants — invoices, BBPS / UPI / Razorpay payments, billing-dispute threads, raise tickets, NPS surveys, document downloads, and notice-board updates.

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app.spaciora.com/tenant-portal
Tenant portal — running in Spaciora

Capabilities

What tenant portal ships with

  • Invoice + utility billing

    Per-period electricity, water, CAM with audit-grade reconciliation. GST-compliant invoices with IRN for India tenants.

  • Billing-dispute threads

    Tenant raises a thread on a line item; ops resolves; credit note issued — all audit-trailed.

  • Multi-rail payment

    BBPS, UPI, NEFT, RTGS, card. India payment integrations sandbox-ready (live processing settings per tenant).

  • Raise tickets

    Same helpdesk flow as internal — but scoped to the tenant's space, with their SLA.

  • NPS surveys

    Quarterly NPS, response visible to ops, themes surfaced in summary.

  • Documents + notice board

    Lease deed, addenda, NOCs, compliance certificates — versioned, audit-trailed; operational notices to tenants on a notice board.

How it works

Implementation in days, not months

  1. 1

    Onboard tenants

    Bulk-import or one-by-one. Each gets a portal log-in tied to their lease.

  2. 2

    Bill and reconcile

    Spaciora generates the invoice with GST and IRN; payment lands and reconciles automatically.

  3. 3

    Service their space

    Tickets, NPS, documents — tenants serve themselves; ops focuses on the work.

  4. 4

    Renew, exit, repeat

    Critical-date workflows handle renewal and exit, with deposit reconciliation.

Ship tenant portal in your portfolio.

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