Product · Module
Maintenance
Work orders with a 7-stage lifecycle, preventive maintenance scheduling, technician scorecards, SLA tracking, and a real audit trail behind every state change.
Capabilities
What maintenance ships with
7-stage work-order lifecycle
Open → assigned → in-progress → on-hold → completed → approved → invoiced. Every transition timestamped, audit-logged.
Preventive maintenance (PPM)
Schedule generation per asset, with skip-on-holiday, escalation on miss, and auto-task creation.
Technician scorecards (rule-based)
Deterministic scoring on volume, on-time close rate, and SLA hit rate. Formula displayed — no black box.
Risk + repeat-failure scoring
Rule-based risk: 12·reactive WOs (90d) + 8·overdue PPM + 4·age. Repeat-failure detection: assets with ≥ K reactive WOs in N days.
Mobile-first technician app
Technicians close jobs on mobile with photo proof, parts used, and signed acceptance.
Bulk operations
Bulk close, bulk priority change, bulk re-assign — audit-logged across every record.
How it works
Implementation in days, not months
- 1
Onboard your assets
Bulk-import or scan-to-add via QR/RFID. Spaciora links each to a maintenance plan.
- 2
Define SLAs and priorities
Per-priority response/resolution targets aligned to your contracts.
- 3
Tickets flow in
From the helpdesk, the kiosk, the BMS adapter, or by direct creation.
- 4
Close the loop with audit
Every state change is logged. Reports flow to the executive dashboard automatically.
An honest note on intelligence
Maintenance scoring is deterministic and rule-based — the formula is shown to operators on every recommendation. Real LLM-backed work-order auto-triage is opt-in and uses Anthropic Claude with a graceful rule-based fallback.
Ship maintenance in your portfolio.
Talk to our team. We'll show Spaciora running on your real data within an hour.
14-day free trial · No credit card · Multi-region residency